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self-service with no email

 
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caddickj
Never Satisfied


Joined: 08 Nov 2002
Posts: 1736
Location: PA, USA
PostPosted: Tue Nov 06, 2007 1:07 pm    Post subject: self-service with no email Reply with quote
What are the best methods to setting up a self-service password reset when your users don't have email accounts?

The only thing I can come up with is a Security Question like "what is your mother's maiden name?" or something similar.

Is there something I'm not thinking of, or is that really about it. Entertaining all ideas from the simple to the complex here.

Thanks!
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When . . . it's time to step into the darkness of the unknown, faith is knowing that one of two things shall happen: either you will be given something solid to stand on, or you will be taught how to fly. - Edward Teller
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SoopahMan
Can do ANYTHING with JavaScript, pigs, and ice


Joined: 09 Nov 2002
Posts: 4747
Location: Boston, MA
PostPosted: Fri Feb 22, 2008 4:55 pm    Post subject: Reply with quote
Text messaging has become a popular way to do this - I believe Facebook offers this method.
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